# Help

LinkSense is a dynamic link management platform for mobile and web apps. This page is for support resources and frequently asked questions.

## Start here

- Full documentation: https://linksense.net/docs
- Contact support: `support@linksense.net`

## Frequently asked questions

### How do dynamic links work?
A dynamic link is a single URL that detects the user's device and routes them to the best destination: the iOS app if installed, the App Store if not; the Android app or Play Store; or a web URL on desktop. LinkSense also serves Open Graph metadata to social-media crawlers for rich preview cards.

### What analytics are available?
All plans include click counts, device types, geographic data, and referrer information. Pro keeps your full analytics history (the free plan retains 7 days) and adds advanced analytics and insights (coming soon). Pro's other extras include custom domains, URL shortening, and unlimited projects and links.

### How do I cancel my subscription?
Cancel anytime from **Dashboard → Settings → Billing**. You keep access until the end of the current billing period.

### I'm coming from Firebase Dynamic Links — can I migrate?
Yes. Firebase Dynamic Links shut down on August 25, 2025. LinkSense supports device detection, deep linking, social previews, custom domains, analytics, and hosted landing pages. See the [Firebase migration guide](https://linksense.net/docs/firebase-migration.md) for step-by-step instructions.

### How fast are the redirects?
Under 50 ms worldwide on a global edge network with intelligent caching.

### Is there a money-back guarantee?
The free plan is free forever — no credit card required. Pro is charged upfront and comes with a 7-day money-back guarantee: request a refund within 7 days of purchase if it is not the right fit. You can cancel anytime.

## More reading

- Getting started: https://linksense.net/docs/getting-started.md
- Dynamic links: https://linksense.net/docs/dynamic-links.md
- Firebase migration: https://linksense.net/docs/firebase-migration.md
- API reference: https://linksense.net/docs/api.md
- OpenAPI spec: https://linksense.net/openapi.json